Terms and Conditions
Of Use of the MODI Mobile Diagnostics Application and Device MODI OBDII Reader
Information about the Provider
The MODI Abrites Mobile Diagnostics Application ("the Application") and the Connected MODI OBDII Reader, including all related accessories (together called "the MODI Device"), are part of our services (referred to as "the Services" or "the MODI Services"). These Services are provided by MODI Abrites Ltd., UIC 207885431, with registered address of management at 147 Cherni Vrah Blvd., Sofia. In this document, the terms "MODI Abrites," "the Company," "we," or "us" refer to MODI Abrites Ltd..
Corporate website: https://modiobd.com
Phone Number: +359 2 955 04 56
Support: https://modiobd.com/contact-form/create
Personal Data Queries: https://modiobd.com/contact-form/create
Complaints (other Users): https://modiobd.com/contact-form/create
Date of execution/last update of the T&C: 28/04/2025
Address for Correspondence: for complaints and signals addressed to MODI Abrites by Users of the Platform who are consumers as defined in item 1 below: https://modiobd.com/contact-form/create
Any costs associated with your Internet access and the use of technology to access the Platform are charged separately and due to be paid by you pursuant to your contract with your third party – service providers. In that case we will only retain information of your use of the Service if and to the extent required from us by the applicable legislation.
I. Introduction
The present Terms and Conditions of the Services provided by MODI Abrites, hereinafter referred to as, the MODI T&C shall apply to your usage of the MODI Mobile Diagnostics Application and/or the Connected MODI OBDII Device. The MODI T&C apply to you if you use the Services for your own individual purposes or for the members of your family and as a hobby or do-it-yourself activity. MODI is exclusively designed for personal, non-commercial use and is not intended to be used for any business or professional purposes.
II. Description of the Services
1. The MODI Device enables you to connect to your car’s OBDII diagnostic port, facilitating a seamless connection with your vehicle. It is compatible with two mobile Applications: the MODI Mobile Diagnostics Application and the VinReader Application . To get started, you should simply plug the MODI device into your car, download the Application from your mobile device's respective application store, and connect your mobile phone to the MODI Device. The device provides a wireless connection through an integrated communication module. This setup provides access to a wide range of features and options.
2. MODI device has several modes of operation you must carefully read the User Manual for the respective mode before the use of the Services.
III. Commencement of the MODI T&C
You must accept the MODI T&C if you want to download the MODI Application. All subsequent amendments shall be accepted by you upon their release by MODI Abrites. If you disagree with the amended T&C, you can discontinue using the Services at any time, yet the MODI Device remains in your ownership.
IV. Defintions
"Your Account" refers to all personal data and any other information you provide when using the MODI Application or during any upgrades, as updated from time to time, including details about your usage, payments, or cancellations. Access to your account is managed through your Apple or Google account, and your account information is visible and accessible only to you.
If any provision of these Terms and Conditions becomes invalid in part or in full, it will not render ineffective the remaining provisions of the Terms and Conditions.
V. Your credentials and your data
1. The Services can be used only by authorized users. To fully access all features and content of the Services, you must download the MODI Mobile Application and connect it to the MODI OBDII Device. The use of the device and application is governed by the respective Terms and Conditions and Privacy Policy, which will be displayed to you upon downloading the MODI Mobile Application. Access to the Services is managed through your Apple or Google account for authentication, without the need for a separate registration or additional login credentials.
2. Your Apple or Google account, used for authentication, is for personal use only and cannot be shared with third parties. Access to the Services via your Apple or Google account is considered as actions performed by you personally. Any use of your account by third parties will be treated as if it were done by you.
3. You agree to immediately notify MODI Abrites if your Apple or Google account is lost or if you become aware of any unauthorized use of your account.
4. If you want to know more about how we process your personal data in connection with the contract for the Services, please read our Privacy Policy.
VI. Service Level and Requisite User Environment
1. MODI Abrites strives to ensure, but does not guarantee, that the Services will be provided without interruptions.
2. The list MODI App : Car Brand of vehicle models compatible with the MODI Services is published on the MODI website and in the MODI Application, and regularly updated. While MODI Abrites strives to ensure that the Services will be compatible with a wide range of vehicles – including the models and brands listed on its website, it is of note that there may be various versions of one model and brand circulating on the market and MODI does not acknowledge, nor does it guarantee the fitness for purpose of the Services with a particular car even if its brand and model have been included in the exemplary list on its website.
3. We do not assume any liability nor provide compensations in any form if the MODI device is not fit to be used with vehicle models that are not on the List or with a newer version which has been issued before we have had the chance to run trials, finetune functionalities and update its list.
4. Unless explicitly agreed upon otherwise in an Order Form derogating from these Terms and Conditions, MODI Abrites does not undertake to make the Services fit for a particular purposes or for a custom-made or tuned/modified vehicle or a vehicle which has been maintained in an unauthorised manner.
VII. Payment. Delivery. Refunds
1. After registering in our online store, you will receive a confirmation email. By selecting the product you want to buy, the system will provide payment options. When the payment transaction is complete, you will receive an email confirming a successful purchase unless the item from your order is out of stock in which case you will be reimbursed immediately.
2. The payment operations conducted through MODI website , supported and processed by payment service providers, are governed by their respective terms and privacy policy, which you should review before making a payment.
3. All payments for the Services will be set in euros. If you choose a subscription plan we will charge you annually with the price of the subscription until subscription is terminated by you. You should keep your payment details up to date based on your selected payment option.
4. You must fill in your correct and complete delivery information (address) in your order form and preferred delivery method. Delivery address and payment address may differ.
5. Receipt of the goods is ackowledged by you or a third party, signed in the form of the courier. Anyone who is not the issuer of the purchase order, but receives the goods delivered to the address specified by you, is considered a third party.
6. If incorrect address details, contact information, or telephone number are provided when placing an order, or if you are unavailable at the specified delivery address within the delivery timeframe, or access and conditions for delivery are not ensured during this period, MODI Abrites Ltd. shall not be held liable for non-performance. In such cases, the costs for delivery and return of the goods will remain your responsibility.
VIII. Subscriptions
1. The purchase of the MODI device and its usage (in whole or in part, including online versions of the software) requires a subscription to be purchased and maintained.
2. Upon purchasing the MODI device, users receive a 1-year trial (gratuitous) subscription to the full functionality of the MODI Application, which includes all modes.
3. After the initial 1-year trial subscription period, the subsequent annual subscription for the MODI Application or any related MODI Services will need to be renewed annually according to the price list.
4. It is the obligation of the Client to ensure that the subscription is duly obtained and renewed as necessary.
5. After the expiry of the initial or any subsequent subscription period, if the subscription is not renewed, MODI Abrites may suspend access to the MODI Application entirely or to some of its modules/functions and restrict access to updates and new verions of the software.
6. Upon the expiration of the trial period or the paid subscription, if the user decides not to subscribe or renew the subscription (whichever applies), the user must delete all copies of the software and cease its use. Continued use of the software in such cases shall be considered a copyright violation. Furthermore, failure to maintain continuous security updates and upgrades may compromise the software’s security and the device's firmware, for which MODI Abrites shall not be held responsible for any harm or damage caused to the user or any third party or their property..
IX. Shipping and return
1. Packages are generally dispatched within 3 working days after receipt of payment.
2. You are responsible for providing an accurate shipping address details when placing an order. MODI Abrites is not liable for delivery issues arising from incorrect or incomplete address details. Please verify your information carefully before confirming your purchase.
3. We advise adding all the items you want to purchase to one shopping cart before placing your order. We are unable to group the goods from several shopping carts, and their shipment charges will be added to each order.
4. We provide the following shipping methods:
-Standard shipping - the package will be sent via Deutsche Post normally takes between three and 14 days when shipping in Europe and between seven and 30 days when shipping outside of Europe. In exceptional situations (e.g. national holiday, strikes, COVID 19, force majeure, etc.), some orders may be delayed. Standard shipping is free of charge for all clients.
-Express shipping: the package is sent via DHL Express and carrier delivery time is between one and three business days in Europe and between two and five business days when shipping outside of Europe. The cost of express shipping is borne by the client.
5. The MODI Device can be returned to MODI Abrites within 14 working days after the date of delivery for any reason, unless the MODI Application has been downloaded and connected to the MODI Device. Returned goods must be in the original packaging and without marks of use. Return shipping costs are covered by the sender.
6. The amount for the purchase of the MODI Device can be refunded via the payment method selected by the user within 14 days of receipt of the returned device, provided the MODI Application has not been used, along with the cost for express shipping.
X. Cancellation of the Services
You can cancel the operation of these Terms at any time and stop using the Service by deactivating the account.
XI. Right of withdrawal
1. The client has the right to withdraw from the contract without giving a reason and without paying compensation or any costs (except for delivery to an address other than the courier's office) within 14 calendar days from the execution of the contract for the MODI device, but before they download the Application.
2. If you withdraw from these Terms and Conditions, we shall reimburse to you all payments received from you for the MODI Device (the MODI Application is free for an year from its first download), including the costs of delivery for the hardware (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
3. To exercise your right of withdrawal, you must be within the 14-days term; not have downloaded the Application and fill in the application for withdrawal on the following page: https://modiobd.com/contact-form/create.
XII. Warranty
1. This warranty extends only to devices purchased from MODI Abrites Ltd., or an authorized distributor. This warranty does not apply to: (i) cosmetic damage, such as scratches, nicks and dents; (ii) consumable parts, such as batteries, unless device damage has occurred due to a defect in materials or workmanship of the device; (iii) damage caused by abnormal physical or electrical stress, negligence, accident, abuse, misuse, water, flood, fire, or other acts of nature or external causes; (iv) damage caused by service or repair performed by anyone who is not an authorized service provider of MODI device; (v) damage to the device that has been modified or altered without the written permission of MODI Abrites; (vi) device that has not been installed, operated, or maintained in accordance with instructions supplied by MODI Abrites and the MODI Abrites Terms and Conditions.
2. MODI Abrites offers a two-year warranty for defects in the MODI Device and the MODI Application. The warranty period shall begin from the day the user downloads the MODI Application and completes registration, provided the MODI device has been received by the user, but not later than one month following delivery. In case of defects within this period, contact MODI Abrites or the authorized distributor via the relevant Problem Reporting Fields available on the website, providing the purchased MODI Device ID and details for the claimed defect.
3. The user is entitled to choose the remedy for the warranty liability of MODI Abrites - remote repair, device return for the claimed repair, or replacement. The warranty becomes void if the device is not repaired by MODI Abrites, if the necessary conditions for safety use are not met, if the device is affected by external malfunctions, or if usage and storage instructions are not followed as outlined in the user manual.
XIII. Updates and new versions
1. MODI Abrites is responsible to make regular updates and security patches to the Services as required by applicable law and best industry practices to guarantee cybersecurity. The user is responsible for allowing the updates to take place as soon as the user is prompted by means of a push notification, in-app notification or in the settings of its mobile device. If the updates are not allowed to take place timely by the user, the liability for the Services’ defects or malfunctions of MODI Abrites shall no longer be valid and effective.
2. MODI Abrites may in its sole discretion, but is not obliged to, distribute new versions of the MODI Application to its users gratuitously upon their release.
XIV. Intellectual property rights
All intellectual property rights related to the Services and its code are owned by MODI Abrites. The terms of the license to use the Services, as well as any breaches of this license, are outlined in the End User License Agreement.
XV. Final provisions
1. The law of the Republic of Bulgaria applies to the relation between you and MODI Abrites Ltd., arising out of the use of the Services and governed by these Terms and Conditions.
2. Any disagreements between you and MODI Abrites Ltd. arising out of provision of the Services or these Terms and Conditions will be solved through negotiations, and in the event of failure to reach an agreement, the disputes will be resolved by the competent court.
3. The alternative dispute resolution body for the disputes between Abrites and the consumers is the Bulgarian Consumer Protection Commission.
4. The Consumer Disputes may be resolved through the EU online despite resolution platform.
5. MODI Abrites reserves the right to modify these Terms and Conditions at any time. Any changes will take effect within 30 days after a notification has been pushed or posted for you through the Application, and we will notify you of significant changes through a prominent notice on the MODI website. If you do not agree to the modified Terms and Conditions, you have the right to withdraw from the contract within 30 days of the changes being posted by deleting (removing) the MODI Application from your mobile device.
6. MODI Abrites does not bear any direct or indirect liability for pecuniary or non-pecuniary damage caused or that may be caused to your or third-party property, health or life as a result of use of the MODI device or the Application.
7. MODI Abrites does not bear any direct or indirect liability for the warranty related to the vehicle, its separate systems or parts, or for invalidity of such warranty as a result of use of the Services.
All the provisions of these Terms and Conditions irrespective of their language are binding upon you if you use the Services of MODI Abrites.